Auto Body Shops Collision and Glass Repair Texas FAQ

Choosing a body shop that will repair your vehicle to the best possible standards is not difficult!

Ask these 25 critical questions.

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The answers to these questions are very important to you!!

DOES THE BODY SHOP:

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1.	Have $2,000,000 insurance to cover your vehicle while it is being repaired? . . . . . . . .	WE DO!
2.	Protect all vehicles by a monitored alarm system? . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
3.	Encourage Techs to continue in ASE, 1 Car, Chief E-Z Liner and PPG training? . . . . .	WE DO!
4.	Have lifetime warranty on workmanship? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
5.	Have a double warranty for 3 years by being an approved certified PPG shop? . . . . . .	WE DO!
6.	Offer a current customer reference list? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
7.	Explain what kind of parts are being used to repair your vehicle (OEM, LKQ, or AFTERMARKET)? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
8.	Have quality control follow up by mail, telephone, and email to see if customers are happy with work or if there are problems left unresolved? . . . . . . . . . . . . . . . . . . . . .	WE DO!
9.	Have clean work and waiting areas? We believe clean work areas promote better work attitudes and environment to do a professional, clean job on your vehicle? . . . . .	WE DO!
10.	Offer free loan cars - saving up to $30.00 per day in auto rental fees? . . . . . . . . . . . .	WE DO!
11.	Work with all insurance companies and have pre-approved status with State Farm, Providian & Met Life? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
12.	Local ownership & operation? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
13.	Have 4 convenient locations to serve you? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
14.	Have latest frame equipment with trained techs? . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
15	Clean & wash each vehicle that's repaired? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
16.	Have in house glass service warranted by the same facility? . . . . . . . . . . . . . . . . . .	WE DO!
17.	Have state of the art downdraft paint booths? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
18.	Free estimates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
19.	Have tow service available? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
20.	Have certification that meets or exceeds industry standards? . . . . . . . . . . . . . . . . .	WE DO!
21.	Offer personal, friendly, courteous service? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
22.	Have capability of repairing fiberglass? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
23.	Have capability of repairing & replacing of SMC (Sheet Molded Compound) rigid and urethane plastics? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
24.	Have on site mixing capabilities to mix any color paint for any car, any time, making sure to use the same or better grade of paint that was applied to the vehicle as the factory? (such as urethane & Clear Coat) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!
25.	Have at least 17 years of experience and continuous service in the community? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	WE DO!